As proud innovators and subject matter experts with Genesys Cloud CX we are in an excellent position to be able to offer workshops, demonstrations and deep dives into all subject areas of cloud Contact Centre as a Service.
Please use the form, to the left, to request a demonstration or workshop. We typically conduct demonstrations on our Microsoft Teams environment but can do them on site too at your premises if preferred.
More Information and Terms & Conditions
All demonstrations, workshops and consultations are provided free of charge and without prejudice or expectation.
Submitting a demonstration request will not result in your contact details being used for marketing purposes.
Demonstrations and Workshops are conducted on a full Genesys Cloud CX 3 instance, but not all potential use case scenarios may be covered unless specifically asked for in advance so that they may be prepared. If you have specific needs please let us know in the "what else you would like to see".
Workshops, Demonstrations and Deep Dive sessions are not time limited. For a general introduction to Genesys Cloud CX at least 1 hour minimum is required.
There is no minimum count of delegates required, and your team may be made up of both technical, operational or business users.
The purpose of the demonstrations and workshops is to answer your questions, provide you with background, context and information necessary to make informed decisions on behalf of your business. They are not used by QVCCS as sales events.
Whilst we focus on the platform solution itself, we can also assist you with any questions you have around connectivity, security, compliance, regulatory affairs, telephony, Session Initiation Protocol and WebRTC, soft and hard phones, general prerequisites and typical solution architecures, integration to 3rd party systems like CRM or Enterprise Resource Planning (ERP), Application Programming Interfaces (API's) and more.
Our promise is that you will leave the session informed and familiar with how Genesys Cloud CX works and how it may be customised and configured to meet the needs of the modern customer experience head on. What you do thereafter is your choice.